Customer Support

New Clients

Licence Check Support Team

As a new subscriber, our superb support team will liaise closely with your own staff to ensure that LICENCECHECK supports your own business infrastructure in terms of driver types, locations and departments. Where essential driver information is already available in other systems, they will advise on assist on any requirements necessary to import this data into LICENCECHECK as well as setting up your system administrator permissions and security credentials.

The support team will carry out the initial customer training over the phone or by webinar. In our experience administrators will be comfortable with the service after the introductory training session which will last between 20-30 minutes. Initial set-up and training, together with ongoing support is inclusive in the costs quoted for the service.

Existing Clients

If you are an existing client and you are looking for our online driving licence checking and monitoring platform, please visit this link.

If you need some telephone support, please call 0330 660 7102.

You will need your username and password to access the system.

Not signed up yet? Want to find out more?

All businesses should perform driving licence checks for employees who drive on behalf of the business in any vehicle regardless of ownership - this includes Grey Fleet drivers that use their own vehicles for business travel.

Our online UK driving licence checking and monitoring service has been designed to reduce the administrative burden inherent in this essential task on your fleet managers or administrators.

Our philosophy is that where software can manage the task efficiently, it should be allowed to do so. So the LICENCECHECK service does more than simply check the DVLA driver record: that’s the easy bit. It also manages the results of the check in terms of profiling drivers and identifying those who may put your business at risk based on their previous driving record. It stores and reports on pending expirations, disqualifications and revocations, high risk endorsements and consent issues. It supports both ordinary and vocational drivers (there are a number of useful features for the latter) and will automatically re-check based on your own policies and driver profile requirements. It is this functionality coupled with the ability to perform repeated checks over time using the mandate process rather than formally requesting permission from the driver for each and every check that cost justifies the investment in LICENCECHECK.

Our service applies to all fleets and businesses that use Cars & Vans, Large Goods LGV, PCV such as Bus & Coaches.

Our UK driver licence verification service provides a high visibility of risk and exposure. The service will assist you in meeting your “Duty of Care” responsibility. Our driving license checking system allows you to manage driver consent, via e-consent or paper consent mandates forms.

For more information about our services, please feel free to get in touch with the LICENCECHECK sales team on 0330 660 7101 or fill out our form on the contact us page and we will get back to you as soon as possible.