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Levelling up our client support with the new DAVIS Knowledge Base

Our latest development sees a brand new space for clients to improve their experience of DAVIS with video tutorials, user guides, FAQs and more.

Knowledge Base, a new free-to-use support hub is now in DAVIS

We are delighted to announce the launch of a new digital space dedicated to client support. Knowledge Base, accessed once logged into DAVIS, is a central hub providing direct clients with essential training, information and support to improve their overall user experience of DAVIS.

Available 24/7 for clients, Knowledge Base contains all relevant user guides, service information and newly created video tutorials enabling clients to access training, support and other vital information, whenever they need to refresh their knowledge or to train someone new to the business. It will also provide users with the latest technical information on the use and administration of DAVIS, including how to access key reports and how to add and delete drivers, along with any new technology and release updates.

Davis Knowledge Base

What you’ll find in Knowledge Base

Getting Started – an introduction to DAVIS and its services

People & Fleet – Starter Guides for the Driver, System User and System Admin

Videos – a selection of new video tutorials including a useful 30 minute overview

What’s New – learn what’s new in DAVIS

System Updates – covering off development and bug fixes

Educational Resources – whitepapers and our popular DAVIS Digest provide useful compliance information

"We believe our new consolidated Knowledge Base is an industry first and a powerful central resource that, over time, will become a key focal point for DAVIS users."

Knowledge Base is available for clients 24/7 so that valuable support materials can be accessed at a time convenient for them.

Terry Hiles, General Manager of Licence Check:

“Over time, we have accumulated a huge amount of relevant driver and vehicle compliance information. The launch of this dedicated space has given us the opportunity to pool that information with DAVIS training, support, policy and service enhancements information in one all-encompassing central resource that DAVIS users can access as and when they require it.We believe our new consolidated Knowledge Base is an industry first and a powerful central resource that, over time, will become a key focal point for DAVIS users.”

Are you an existing DAVIS client? Log in to visit Knowledge Base.

If you’re looking at switching driver/vehicle risk management providers, DAVIS could be the perfect fit for your business. Find out more about the benefits of using DAVIS, or Get In Touch.